LEADERSHIP TEAM

Our Leadership Team is a diverse and dynamic group of professionals, each bringing unique expertise and experience from across various industries.

Together, we all drive our commitment to excellence, ensuring we deliver exceptional security, safety, and facilities management services to our clients.

Mack is the visionary CEO with an extensive background of over 19 years in the Hospitality and Security industry. Holding an MBA with a track record in operations and revenue management across diverse sectors. His leadership is defined by a focus on staff and stakeholder management, adherence to regulatory standards, and driving above-budget profitability. Passionate about delivering top-tier service and outstanding customer satisfaction, Mack has positioned Xtreme Services as a leader in the services industry, guiding the company toward continued growth and operational excellence. His belief in “delivering nothing but the best approach” is the key driver for all employees to work exceptionally well in all areas of the business.

With more than 30 years of experience in the security sector, John Fatseas has held roles ranging from operative to General Manager and Director. His career highlights include managing the Department of Corrective Services contract for ATMAAC, as well as other high-profile portfolios.

John brings his wealth of knowledge and experience to help Xtreme Services optimise strategies within the group. His deep industry insight, dedication, and exceptional leadership make him an invaluable asset to the group. Our Security Leadership Team ensures excellence in safety, strategy, and service delivery.

Robbie has over 19 years of experience in previously managing a range of high-profile corporate, ACT & Federal Government Security Service Contracts, for a range of clients and locations, including The ACT Magistrates Court, The Family Court of Australia, Jones Lange LaSalle, Colliers International, CBRE, The National Museum of Australia, Australian War Memorial and The Department of Defence. Part of these responsibilities has seen Robbie gain experience in the operation and implementation of a range of operational and WHS Site Management Systems.

Parul Grover is a detail-oriented accounts & finance manager at Xtreme Services and holds a Master of Public Administration from the University of Canberra. With over 10 years of experience in financial services and specialising in working for bigger organisations like Rio Tinto.

Her keen eye for detail and comprehensive approach to financial management ensure operational efficiency and support strategic decision-making across the organisation.

Maddison is an experienced and highly organised HR leader who plays a vital role in supporting the day-to-day operations of the business. With a strong background in operations, human resources, administration, and compliance, she oversees a broad range of responsibilities including recruitment, onboarding, staff training and employee relations

Maddison is also instrumental in maintaining the company’s ISO-aligned quality management systems, ensuring all HR and administrative processes meet regulatory and organisational standards. Her commitment to clear communication, confidentiality, and continuous improvement helps foster a professional, safe, and supportive workplace culture.

Khairul Fahim brings extensive experience in the security industry. Specifically, he focuses on operational excellence. Additionally, he specialises in security operations, client services, and event management. Over the past 10 years, Khairul has been a key part of the group’s success. Furthermore, his strong communication skills help build solid business relationships. As a result, operations run smoothly, and client satisfaction remains high. Moreover, Khairul’s leadership and dedication to operational standards drive our exceptional service delivery. Overall, his commitment strengthens the team and supports ongoing growth. In short, Khairul is vital to our continued success.

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