Our Leadership Team is unified by trust, strengthened by diversity and driven by a shared commitment to excellence. Bringing together expertise and experience from across multiple industries, our leaders work as one team to deliver exceptional security, safety and facilities management outcomes for our clients.

Mack Sudan
– Chief Executive Officer
Mack is the Founder and Chief Executive Officer of Xtreme Services, bringing more than 19 years of experience across the security, hospitality and services industries. Holding an MBA and backed by extensive operational and commercial leadership experience, Mack has led the growth of Xtreme Services with a strong focus on people, service excellence, client relationships and sustainable business performance.
His leadership philosophy is centred on accountability, regulatory compliance and building trusted partnerships with clients, employees and stakeholders. With a hands-on understanding of frontline operations and a strong commercial mindset, Mack remains closely involved in ensuring the organisation consistently delivers reliable, high-quality outcomes for its clients.
Under his leadership, Xtreme Services continues to expand its capabilities while maintaining the standards and personal accountability on which the business was built.
Mack’s philosophy is simple: “Deliver nothing but the best.” It is a principle that continues to shape the culture, performance and expectations of the entire Xtreme Services team.
John Fatseas
– National Business Manager
John brings more than 30 years of security industry experience to Xtreme Services, with a career spanning frontline operations through to senior leadership roles including General Manager and Director. His extensive experience includes the management of major and complex security portfolios, including the Department of Corrective Services contract for ATMAAC, alongside a range of other high-profile engagements.
As National Business & Compliance Manager, John plays a key role in strengthening Xtreme Services’ governance, compliance, risk management and business performance, while supporting the development and implementation of operational strategies across the Group.
His depth of industry knowledge and practical understanding of security operations provide valuable oversight as Xtreme Services continues to grow, helping ensure our systems, people and service delivery remain aligned with regulatory requirements and the high standards expected by our clients.
John’s experience, leadership and commitment to continuous improvement make him an integral member of the Xtreme Services Leadership Team.


Robbie Bradley
– Group General Manager
Robbie brings more than 19 years of security industry experience, with an extensive background managing complex and high-profile corporate, ACT Government and Federal Government security contracts.
Throughout his career, Robbie has managed security operations across prominent environments including the ACT Magistrates Court, Family Court of Australia, National Museum of Australia, Australian War Memorial and Department of Defence, as well as major commercial property portfolios for JLL, Colliers International and CBRE.
As Group General Manager, Robbie provides strategic and operational leadership across Xtreme Services, with responsibility for service delivery, contract performance, workforce management, client relationships and operational governance. His experience also includes the implementation and oversight of operational, WHS and site management systems across complex security environments.
Robbie’s combination of frontline operational knowledge, senior contract-management experience and client-focused leadership plays a central role in ensuring Xtreme Services delivers consistent, safe and high-quality outcomes across its growing portfolio.
Parul Grover
– Group Accounts / Finance Manager
Parul is an experienced finance and accounts professional with more than 10 years of experience across financial management and corporate environments, including experience with major organisations such as Rio Tinto. She also holds a Master of Public Administration from the University of Canberra. As Group Accounts & Finance Manager, Parul oversees the financial operations of Xtreme Services, supporting financial governance, payroll and accounts oversight, budgeting, cash-flow management, financial reporting and commercial decision-making across the Group. Her strong attention to detail and disciplined approach to financial management help ensure the organisation maintains robust financial controls while supporting efficient day-to-day operations and sustainable growth.
Parul’s combination of financial expertise, analytical capability and organisational knowledge makes her an important member of the Xtreme Services Leadership Team, providing the financial oversight and insight required to support both operational performance and the Group’s long-term objectives.


Maddison Bright
– Human Resource Head
Maddison is an experienced and highly organised Human Resources leader, playing a key role in supporting Xtreme Services’ people, culture and workforce operations.
As Head of Human Resources, Maddison oversees the employee lifecycle across the Group, including recruitment, onboarding, workforce compliance, training coordination, employee relations and HR administration. She works closely with operational leadership to ensure our people are appropriately supported, developed and aligned with the standards expected across Xtreme Services.
Maddison also contributes to the ongoing management of the company’s ISO-aligned systems and HR compliance framework, helping ensure employment practices and administrative processes remain consistent with regulatory and organisational requirements.
Her focus on clear communication, confidentiality, employee engagement and continuous improvement supports a professional, accountable and inclusive workplace culture where our people are equipped to perform at their best.
Khairul Fahim
– National Operations Co-ordinator
Khairul brings more than 10 years of security industry experience and has been an integral part of Xtreme Services’ operational growth and service delivery. As National Operations Coordinator, Khairul supports the coordination of security operations across the Group, with experience spanning workforce deployment, client services, event security, operational planning and day-to-day service delivery. He works closely with management, operational teams and frontline personnel to ensure resources are effectively coordinated and client requirements are consistently met. Known for his strong communication skills and practical understanding of security operations, Khairul plays an important role in maintaining service continuity, operational responsiveness and strong client relationships, particularly across dynamic and time-critical environments.
His long-standing commitment to Xtreme Services, combined with his focus on reliability, teamwork and operational excellence, makes Khairul a valued member of the Xtreme Services Leadership Team.


Will Morosi-Stamp
– CSM Commercial & Commonwealth Gov Contracts
Will is a highly motivated Client Services Manager who brings strong customer service, relationship management and operational coordination capabilities to Xtreme Services.
In his role supporting Commercial and Commonwealth Government contracts, Will works closely with clients and operational teams to ensure service requirements are understood, communicated and consistently delivered. His experience includes engagement across diverse environments, including government organisations such as DFAT, Department of Defence and the Royal Australian Mint, as well as community and non-government organisations including Communities at Work, Tandem and Duo.
Will is recognised for his strong interpersonal, communication, organisational and time-management skills, combined with an adaptable and solutions-focused approach to client service.
Passionate about continuous development and contributing positively to the community, Will represents the next generation of leadership within Xtreme Services, bringing energy, professionalism and a genuine commitment to building trusted, long-term client relationships.
Muhammad Talha
– Key Account Manager – Cleaning & Facility Division
A results-driven leader with extensive experience in facilities management & Security, operations, sales, and client management, delivering outcomes in government and commercial environments. Talha’s career with some of the national Security and facilities management companies, like Programmed Facility Management and Telstra, has built a strong foundation in leading complex operations, government projects, quality assurance and high-value client relationships. He brings a strategic yet practical leadership style, focused on people, performance, service excellence and sustainable growth. Talha thrives in complex environments, builds high-performing teams, strengthens stakeholder partnerships, and turns operational challenges into opportunities for improved performance and lasting value.


Urvi Rawat
– Accounts and Admin Lead
Urvi is a highly organized and detail-oriented Accounts and Admin lead at Xtreme Services who plays a key role in supporting the company’s daily operations. She manages a diverse range of responsibilities across both administrative and financial functions, including scheduling, documentation, internal communications, and basic accounting support.
She is instrumental in ensuring smooth workflows, maintaining accurate records, and supporting cross-functional teams to meet organizational objectives. Urvi demonstrates a strong commitment to efficiency, professionalism, and clear communication, helping to create a well-structured, responsive, and supportive work environment that contributes to the overall success of the organization.
Bhishup Abichandani
– Customer Service & Hospitality Manager
Bhishup has over 15 years of experience in the hospitality and customer service industry. He plays a dual leadership role focused on enhancing customer satisfaction and building staff capability across all company locations. This position is responsible for shaping and implementing customer service strategies that align with the organisation’s goals, ensuring a consistent, high-quality experience for clients.
Key responsibilities include: Customer Services Leadership, Staff Development, Performance Management and Stakeholder Engagement.


Shishupal Nayini
– IT manager
As IT Manager at Xtreme Services, Shishupal Nayini ensures the seamless operation of our digital infrastructure. He manages everything from network configurations and user accounts to system security, backup processes, and disaster recovery protocols. Shishupal also collaborates with the IT team to integrate security into system designs and provides security awareness training to staff. His expertise and attention to detail ensure that our digital operations remain secure, functional, and aligned with the company’s objectives.

