CHAPTER 1: CONFIRM AND COMPLY WITH WORK PROCEDURES AND LEGAL REQUIREMENTS FOR SECURITY SCREENING

  1. Read workplace instruction, standard operating procedures and policies including workplace health and safety (WHS) to ensure Screening Compliance.
  2. Clarify screening requirements with relevant persons.
  3. Apply to screening tasks to ensure compliance with legal rights and responsibilities, and promote Screening Compliance in every process.
  4. Check personal presentation to ensure it complies with workplace standards for appearance, which is also a key element for Screening Compliance.

Situations that require providing notification to emergency services:

  • Serious injuries to workers
  • Explosion
  • Flood
  • Fire
  • Release of radioactivity and chemical spill
  • Theft

1.1 Read workplace instruction, standard operating procedures and policies, including workplace health and safety (WHS)

  • A security guard’s duties and obligations do not stop guarding, monitoring, patrolling, and reporting to authorities in case of any criminal behaviour.
  • Sometimes, they may be expected to run errands, answer their boss’s texts and phone calls, and take on extra obligations.
  • Understanding the tasks and responsibilities of unarmed security guards will help us work more effectively with them and maintain Screening Compliance.

What is the standard operating procedure?

  • The capacity to outline the actions and procedures necessary to carry out a certain task is made possible by standard operating procedures (SOP).
  • An SOP aims to ensure that operations are performed consistently and accurately.
  • An SOP should be accessible where the work is being done.

Reading SOPs for the Baggage X-Ray machine:

  • Operating the machine
  • Inspecting Objects
  • Powering off the machine

Objectives of work instructions and workplace policies governing work tasks:

  • To encourage and foster the greatest standards of effectiveness, service, equipment, and moral behaviour among those in the security profession tasked with protecting someone else’s property.
  • Assure the public that the laws governing security officers comply with public health and safety standards.
  • To establish broad guidelines for the professionalism and competence of workers engaged in the industry’s property-guarding sector.
  • The minimal standard is the one outlined in the code.

1.2 Clarify screening requirements with relevant persons.

  • A thorough screening procedure that identifies potential risks and helps prevent security breaches is necessary to maintain security in an organisation.

You may clarify screening requirements from the following relevant persons:

  • Aviation staff
  • Client
  • Colleagues
  • Maritime staff
  • Security personnel
  • Supervisor

Screening requirements may include the following:

  • Background checks
  • Verification of identity
  • Training and awareness
  • Monitoring and auditing
  • Regular vulnerability assessments
  • Incident response plan

1.3 Apply to screening tasks to ensure compliance with legal rights and responsibilities

  • A security procedure is a predefined sequence of activities that carry out a specific security task or function.
  • Security procedures, once implemented, provide a set of established actions for carrying out the organisation’s security affairs, facilitating training, process auditing, and process improvement.
  • In addition, security procedures serve as a starting point for implementing the consistency required to reduce variation in security processes, thereby increasing security control within the organisation.

Security officer responsibilities while performing screening tasks:

  • Setting up security controls and systems.
  • Regularly inspecting and patrolling the property.
  • Watching security cameras and reporting strange behaviour.
  • Interacting with emergency medical workers, fire departments, and law enforcement.
  • Controlling public access and guaranteeing the safety of all employees and guests.
  • Attending to alarms and reviewing surveillance footage.
  • Examining occurrences, suspicious activity, and security lapses.
  • Catching trespassers and offenders.
  • Keeping track of activities and creating surveillance reports.
  • Adhering to corporate guidelines and laws.

1.4 Check personal presentation to ensure it complies with workplace standards for appearance

  • Having a uniformed security officer present is one of the most effective ways to maintain a location’s safety and security, supporting Screening Compliance.
  • The uniform is crucial to ensuring safety since it distinguishes an officer from the public as someone in a position of authority.

Personal presentation as a security officer:

  • Clean, neat hair.
  • A fully ironed and clean uniform.
  • Soft-soled boots that are clean.
  • During lengthy patrols, the chance of painful feet, knees, and shin splints will be reduced by eliminating noisy footsteps and increasing impact absorption provided by soft soles.
  • A freshly shaven face will improve your professional appearance.

Tips for maintaining personal dress and appearance of security officer:

  • Always dress in neat, well-fitting uniforms.
  • Men can have short or long hair as long as it looks presentable.
  • Respect the site’s designated dress code (tie, shirt, logos).
  • You can have clean-shaven, well-groomed facial hair or long hair.
  • Only the top button of your shirt should be opened if a tie is not worn.
  • There is never a bad time to groom.
  • Shirts should always be tucked in.
  • Women’s hairstyles include buns and ties.
  • Try to avoid colour differences in uniforms.
  • This is also a safety measure to avoid someone getting a grip on your hair.
  • Try to avoid colour differences in uniforms. Wear rubber-soled shoes to prevent slipping and falling.
  • Replacement of uniforms and equipment: Any discoloured or unsightly uniforms or equipment may be exchanged at any time.
  • Avoid donning caps and toques inside such structures.
  • Try wearing them only outside during winter and summer. Additionally, Screening Compliance is vital throughout all these activities.