CHAPTER 4: RESPOND TO SECURITY RISK SITUATIONS AND RECORD DETAILS.

  • Carry out security responses to ensure the safety and security of self, others, property and premises is maximised within the scope of own responsibility, competency and authority during any Security Response activity.
  • Use security equipment to communicate clear and accurate information to relevant persons and assist security responses according to standard operating procedures, ensuring that any Security Response is executed properly.
  • Secure and preserve incident scenes and maintain security following response procedures, which is a vital aspect of your Security Response protocol.
  • Record incident details in notebook using clear, concise and factual information.

4.1 Carry out security responses to ensure the safety and security of self, others, property and premises is maximised within the scope of own responsibility, competency and authority.

  • All kinds of sites need to be concerned about security risks.
  • Tragedies have occurred in schools, workplaces, concert halls, and other places.
  • It makes sense that more companies and site managers are considering what they can do to reduce potential physical security vulnerabilities in light of these events.
  • After all, taking the proper precautions could help save lives by averting a violent occurrence.

Security responses include the following:

  • Apprehension of person(s)
  • Establishing a sterile area
  • Evacuating the premises
  • Isolating area of potential risk
  • Isolating risk
  • Notifying relevant emergency services agencies
  • Providing access for emergency services
  • Provision of first aid
  • Request for support and assistance
  • Restraint of person
  • Search of person(s)
  • Tactical withdrawal
  • Use of empty hand techniques
  • Use of negotiation techniques.

4.2 Use security equipment to communicate clear and accurate information to relevant persons and assist security responses according to standard operating procedures

Security equipment includes the following:

  • Batons
  • Communication equipment:
    • Telephone and mobile phone
    • Pager
    • Portable and mounted two-way radio
  • Firearm
  • Handcuffs
  • Personal protection equipment:
    • High visibility vest
    • Body armour
    • Slash proof gloves
  • Security equipment:
    • Electronic screening equipment
    • Video cameras and monitors
  • Spray.

4.3 Secure and preserve incident scenes and maintain security following response procedures

  • As much as possible, an incident scene cannot be disturbed until an inspector comes or instructs otherwise (whichever occurs first).
  • The incident site must be preserved by the person in charge of the workplace to the extent that it is practically possible.
  • Preserve any information that could help an inspector determine what caused the incident during the Security Response investigation.

However, maintaining an incident site does not stop any necessary action:

  • To aid a victim of an injury
  • To carry out a funeral
  • To reduce the risk of a new reportable incident or to make the place safe, or
  • To aid in an investigation by the police.

4.4 Record incident details in notebook using clear, concise and factual information.

Incident Reporting

  • Security guards are exposed to several mishaps and accidents while carrying out their responsibilities. Therefore, a Security Response must be reported thoroughly.
  • Daily reports of these instances are made to those who were not present when the actual incident that the security guard saw occurred.
  • While it may not be their favourite component of guard duty, filing incident reports is required.
  • The security guard position, however, is anticipated to be terminated at some point because they will be required to submit an incident report.
  • When preparing a security report, meticulous attention to detail is crucial.

What to write in a security incident report?

The following inquiries should be present in a good incident report:

  • What took place?
  • Where did it take place?
  • Why did that take place?
  • Who took part in or saw the incident?
  • When did it take place?
  • How did that take place?
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