CHAPTER 5: COMPLETE INCIDENT REPORT

  1. Record incident details using a notebook in accordance with workplace requirements as a vital part of security incident reporting.
  2. Store notebook following workplace procedures to ensure accuracy in incident reporting.

5.1 Record incident details using a notebook in accordance with workplace requirements.

  • Most security guards are expected to document incidents in incident reports and maintain a precise daily activity log that records events’ dates, times, and details. Security incident reporting relies on thorough documentation.
  • For the security team, a security notebook is a crucial tool for incident reporting.
  • The notebook should always be with you when wearing the uniform because it is necessary to record everyday events, incident details, and shift details.

Recording incident details using a notebook following workplace requirements

The notebook for recording incident details should be filled out in these ways:

  • Clear
    • Write down the exact circumstances of any incident or observation
  • Concise
    • Don’t use more words than necessary, get to the point
  • Consistent
    • Complete each entry in the same format
  • Complete
    • Don’t leave out any of the required information
  • Factual
    • Include only facts, not assumptions about what has happened

5.2 Store notebook following workplace procedures.

  • A notebook is probably the most important piece of equipment for a security guard because it is used daily to describe the events that occurred that day during incident reporting.
  • Therefore, ensuring that a notebook is organised chronologically and neatly without being manipulated is critical for proper incident reporting.

Ways to store a security guard’s notebook

  • Store physically
  • Store digitally