CHAPTER 1: CONFIRM AND COMPLY WITH WORK PROCEDURES AND LEGAL REQUIREMENTS FOR REMOVING PERSONS FROM PREMISES

  1. Read work instructions and standard operating procedures to clarify requirements for removing persons from premises, ensuring that all actions follow the legal requirements for removing persons from premises.
  2. Read workplace policies including WHS and apply to work tasks to ensure compliance with legal rights and responsibilities when performing security work. It is crucial to understand the legal requirements for removing persons from premises as part of your role.

1.1 Read work instructions and standard operating procedures to clarify requirements for removing persons from premises.

  • The capacity to outline the actions and procedures necessary to carry out a certain task is made possible by standard operating procedures (SOP), which should adhere to legal requirements for removing persons from premises.
  • A documented description of the normal tasks crucial to the accuracy of the investigation is referred to as a standard operating procedure.
  • An SOP’s goal is to ensure that operations are performed consistently and accurately. An SOP should be accessible where the work is being done.

Situations requiring a person to be removed from premises

  • The person is excessively drunk.
  • The person is disorderly.
  • The person is creating a scene.
  • The person is a minor who is not exempt.
  • When asked, the person refuses to provide specifics or evidence of age.
  • The person shows signs of substance affected.

1.2 Read workplace policies, including WHS, and apply to work tasks to ensure compliance with legal rights and responsibilities when performing security work.

  • By creating and implementing efficient rules and procedures, security provides protection, defence, safety, and confidence. Additionally, legal requirements for removing persons from premises must be met for workplace safety.
  • Security involves setting minimum criteria for installing and using all security plans, equipment, and procedures to deter crimes and make identifying those who conduct them easier.
  • In addition, the security program outlines the policies and procedures for establishing and upholding a secure working environment.

General workplace security-related policies

  • Access control policies and procedures.
  • Arresting policies and procedures.
  • Procedures for approaching a Person of Interest.
  • Code of conduct.
  • Code of ethics.
  • Complaints process.
  • Documentation and record keeping.
  • Dress and behaviour.
  • Patrol System and Standards.
  • Screen and route calls and answer phones.

Common radio call signs in the security sector

  • A – Alpha
  • B – Bravo
  • C – Charlie
  • D – Delta
  • E – Echo
  • F – Foxtrot
  • G – Golf
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