Chapter 1: Confirm and comply with procedures and legal requirements for security patrol

1.1 Read work instructions and standard operating procedures for patrol and clarify work tasks with relevant persons

The capacity to outline the actions and procedures necessary to carry out a certain task is made possible by standard operating procedures (SOP), which are essential for Patrol Compliance.

A standard operating procedure is a written description of the routine tasks important to the accuracy of the investigation. The SOP’s goal is to ensure that operations are performed consistently and accurately, aligning with Patrol Compliance objectives.

Role of security guards

  • Security guards maintain crowd control while guarding persons, property, and other items.
  • They patrol private and public areas looking for unauthorised entrance or anyone acting in a harmful, illegal, or otherwise prohibited way.
  • When necessary, they grab suspects and hold them until the police arrive after observing them and reporting them to the police.

Objectives of work instructions and workplace policies governing work tasks

  • To encourage and foster the greatest standards of effectiveness, service, equipment, and moral behaviour among those in the security profession tasked with protecting someone else’s property.
  • Assure the public that the laws governing security officers comply with public health and safety standards, supporting Patrol Compliance across all operations.
  • To establish broad guidelines for the professionalism and competence of workers engaged in the industry’s property-guarding sector.

Patrolling It is a method of providing:

  • Security for men & materials
  • Travelling a great distance by foot or vehicle
  • With the fewest possible security guards

Objectives of Patrolling

  • Detecting and stopping crimes against the enterprise’s property.
  • To ensure that everyone who is in charge of the security of plant property is taking the appropriate security precautions.
  • To find any physical security measures, such as walls, fences, lighting, doors, locking mechanisms, alarms, etc., that have been damaged.

Kinds of patrolling

  • Foot Patrols
  • Mobile Patrols
  • Military Patrols

Patrol duties

  • Look for suspicious individuals loitering within the plant.
  • To examine the parked vehicles and railway trains
  • Gather information.
  • To search for any property lying around in a safe location

Security Officer Responsibilities

  • Setting up security controls and systems.
  • Regularly inspecting and patrolling the property.
  • Watching security cameras and reporting strange behaviour.
  • Interacting with emergency medical workers, fire departments, and law enforcement.

Relevant persons who are involved in clarifying duty are:

  • Clients
  • Colleagues
  • Emergency services personnel and agencies
  • Members of the public
  • Security personnel
  • Supervisor.

Defensive Principles

  • Natural responses & Trained movements
  • Positional Guarding – Ready, Attentive, Passive
  • Body Alarm Reactions (BAR)
  • Entry Options – Gap closer/cover Control Zones
  • Defensive Actions

Defensive flow

  • Distraction, Controlling, Balance, Motor Control, Clearing
  • Distraction: Pattern interrupt, Reframe, Redirect
  • Controlling: Defensive – release and control points via pain and flinch reflex responses
  • Balance: Body movement and displacement control, leverage and release points

1.2 Read workplace policies including WHS and apply to work tasks to ensure compliance with legal rights and responsibilities when performing security patrol

A workplace policy is any regulation or instruction that establishes acceptable behaviour or industry standards in a formal setting and helps achieve Patrol Compliance.

Employers typically link their policies with their company objectives and the type of workplace culture they want to create.

Some of the important workplace policies are as follows

  • Code of conduct
  • Workplace health and safety
  • Flexibility in work
  • Absence leaves

The Safety SAMs steps

  • “S” = Spot the Hazard, Risk or Danger
  • “A” = Assess the Risk or Danger.
  • “M” = Make the Changes to be safer

Safety principles while performing patrolling duties

  • Never patrol alone; remain grouped and maintain eye contact.
  • Always have two phones or radios
  • Keep in mind your emergency procedure and training
  • Never raise your voice, always speak politely and calmly, and never argue with anyone.
  • Listen to the person, show non-threatening body language, avoid constant eye contact; enable the person to break their gaze and look away
  • Always think about a good escape route. For instance, in a room, turn away from the door.
  • If there is a weapon, retreat.
  • If you can, get away to a secure location.
  • Enlist the aid of other patrolmen
  • If there is a risk to children: Remove the children from the risk if it is safe to do so.

How to deal with Occupational Health and Safety Issues? Patrol Compliance also requires attention to health and safety protocols.

  • Specific Work Groups
  • Committees for health and safety
  • Representatives for health and safety
  • Problems with Occupational Health and Safety Act enforcement
  • Health and Safety Officers’ responsibilities and authority
  • Warnings and Sanctions

State or territory-specific WHS requirements

  • Acts: These are laws that you have to follow.
  • Regulations: These explain what the law means
  • Codes of Practice: These are instructions on how to follow the law, based on industry standards.
  • Australian Standards: These tell you what the minimum requirement is for a job, product or hazard.
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