Chapter 1: Follow WHS Procedures and Prepare for Emergency Response

1. Read WHS and emergency procedures and workplace policies and apply to work tasks to ensure compliance with legal rights and responsibilities.

2. Clarify emergency procedures, personal authority, and response limitations with relevant persons.

3. Identify and locate emergency resources and instructions within the workplace.

4. Select and use communications and personal protective equipment (PPE) to follow safe work practices.

1.1 Read WHS and emergency procedures and workplace policies and apply to work tasks to ensure compliance with legal rights and responsibilities.

The duties and obligations of a security guard do not end with guarding, monitoring, patrolling, and reporting criminal behaviour to authorities. They may be expected to run errands, respond to texts and phone calls from their boss, and take on additional responsibilities at times. Understanding the tasks and responsibilities of unarmed security guards will allow us to collaborate with them more effectively.

Reading WHS and emergency procedures:

  • Make an emergency plan, including an effective response to emergencies.
  • Test the plan.
  • Maintain the plan so that it’s always effective.
  • Arrange training for workers on the emergency plan and the procedures in it.
  • Implement the plan in an emergency and follow emergency services’ instructions.

Security officer responsibilities while performing security work:

  • Implementing security controls and systems.
  • Inspecting and patrolling the property regularly.
  • Monitoring security cameras and reporting unusual behaviour.
  • Interacting with emergency medical personnel, fire departments, and law enforcement.
  • Controlling public access and ensuring the safety of all employees and visitors.
  • Responding to alarms and reviewing surveillance video.
  • Investigating incidents, suspicious activity, and security flaws.
  • Capturing trespassers and criminals.
  • Monitoring activities and compiling surveillance reports.
  • Following corporate policies and laws.

1.2 Clarify emergency procedures, personal authority, and response limitations with relevant persons.

Emergency procedures may be clarified from:

  • Colleagues.
  • Emergency services (e.g. police, ambulance, fire brigade, emergency rescue).
  • First aid officer.
  • Supervisor.

Clarifying emergency procedures:

  • Evacuation.
  • First aid response.
  • Notification of emergency services.

1.3 Identify and locate emergency resources and instructions within the workplace.

Employees are involved in planning the finest emergency action plans, which outline what staff should do during an emergency and guarantee that employees receive sufficient emergency training.

Identifying and locating emergency resources: The following resources may be located:

  • Medical supplies.
  • Respirators.
  • Computers, facsimile machines, megaphones, and mobile telephones are examples of mobile/communication equipment.
  • Emergency protective clothing.
  • Firefighting equipment.
  • Rescue equipment.

1.4 Select and use communications and personal protective equipment (PPE) to follow safe work practices.

Safe work practices may include:

  • Following OHS and emergency procedures.
  • Remaining vigilant and aware while at work.
  • Requesting back-up support.
  • Risk and hazard recognition.
  • Using communication to defuse conflict or potentially dangerous situations.
  • Working safely around electrical wiring, cables and overhead power lines.
  • Working safely around tools and equipment.
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