CHAPTER 5: OPERATE AND MONITOR ACCESS CONTROL SYSTEMS

Monitor access control system in accordance with manufacturer’s instructions. In fact, system monitoring of access control is a key aspect for compliance. When managing security operations, access control often requires comprehensive monitoring to ensure compliance with procedures.
Activate and deactivate access control system to meet work instructions.
Promptly identify and respond to indications of unauthorised entry following standard operating procedures. System monitoring immediately helps with this response process.
Record details of unauthorised entry incident using a notebook in accordance with workplace requirements

Electronic access control systems, such as doors and gates, offer automated security checkpoints inside physical facilities. It is crucial in Australia to operate access control efficiently. Additionally, system monitoring ensures these electronic checkpoints are functioning correctly.
Access control systems lessen the requirement for security personnel in operation by automating checkpoints.

Operational principles of access control systems:

Features of common access control systems:

Capability to establish security needs. The access control in security settings ensures only authorised people are permitted entry.
Restricting access to certain areas of facilities.
Access control for various personnel.
Remote management is possible via the internet or a mobile application.
Video surveillance integration.
Receiving warnings and notifications for suspicious activity.
Keep track of and audit user movements.
Schedule access based on time and day.
Integrating with visitor management and notification systems.

5.2 Activate and deactivate access control system to meet work instructions.

Depending on what has to be secured and the site’s vulnerability, different levels of access control are required at different sites, ranging from minimal to maximal. System monitoring is an important part of ensuring that work tasks stipulate specific access control requirements are met.

Minimum access control
Medium access control
Maximum access control. Maintaining proper access control for each level is essential.

Regardless of the method of entry, unauthorised access happens when a worker or member of the public enters areas of a commercial establishment that are not open to them. Strong access control can help prevent unauthorised entry.

Using stolen or lost keys, security passes, or fobs.
Entering via an unlocked door.
Tailgating (following an authorised party through a security door or gate).
Hacking smart keys.
Levering or breaking down a weak door.
Convincing an authorised party from inside the business to allow access. Access control systems can minimise occurrences of these breaches.

Most security guards are expected to document incidents in incident reports and maintain a precise daily activity log that records events’ dates, times, and details. Importantly, system monitoring supports these documentation efforts.
For the security team, a security notebook is a crucial tool. Maintaining detailed records supports effective access control for future reference.
Your notebook should always be with you when wearing the uniform because it is necessary to record everyday events, incident details, and shift details.

Workplace requirements may include:

Access and equity policies, principles and practices.
Business and performance plans.
Client service standards.
Code of conduct, code of ethics.
Communication and reporting procedures.
Complaint and dispute resolution procedures.
Employer and employee rights and responsibilities.
Emergency and evacuation procedures.
OHS policies, procedures and programs.
Own role, responsibility and authority.
Personal and professional development.
Privacy and confidentiality of information.
Quality assurance and continuous improvement processes and standards.
Resource parameters and procedures.
Roles, functions and responsibilities of security personnel. All these requirements relate directly to company standards of access control.
Storage and disposal of information.