CHAPTER 2: PREPARE FOR WORK AT VENUE

  • Select and use communication equipment, and clarify reporting requirements with relevant persons as part of security preparation and venue layout planning.
  • Check venue layout and confirm access and exit points, locations of facilities and emergency equipment. Of course, security preparation and venue layout checks are essential for safety.

2.1 Select and use communication equipment, and clarify reporting requirements with relevant persons

  • Security guards respond to security incidents and provide other services to company employees and the general public. Security preparation and venue layout are important for their effectiveness.
  • Security guards must have a good communication system to do their jobs effectively.
  • This system must enable security guards to request backups and communicate with their superiors when necessary.

Communication equipment for security teams

  • Two-way radios
  • Cell phones

Reporting to relevant persons includes

  • Colleagues
  • Emergency services (eg police, ambulance, fire brigade, emergency rescue)
  • First aid officer
  • Security personnel
  • Staff of the licensed premises

2.2 Check venue layout and confirm access and exit points, locations of facilities and emergency equipment

  • Threats against venues might range from inconsiderate and loud behaviour to something entirely different. Therefore, security preparation and venue layout must be prioritised.
  • An intoxicated person might pose threats.
  • A proper security plan should therefore be accessible to protect people and property.
  • The venue layout is one of the crucial elements that must be examined to design a plan.

Things to be considered by security personnel when checking venue layout:

  • How will the traffic circulate?
  • Where will the bar be set up?
  • Do people have to walk long distances to reach rooms or attractions?
  • Where are the exits for emergencies?
  • Where do visitors sign up or check in?
  • What location should be used for audio and video equipment?
  • What is the location of emergency equipment?
  • Is there any alternate entry or exit route available?
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